Dear all,
The following update and refinements are being made to the VIP service in an attempt to address the problems some members are having when trying to use the service.
1. Due to the VIP servers use of a finite amount of resources, some tasks have become stuck in "preparing" state and in many cases don't progress from this point, so in an attempt to better allocate the resources a new state of "queuing" would be added in next version.
2. When a task is moved into the "preparing state", there is a 24 hour period required before VIP can be cancelled if not effective, however a task in the "queuing" state can be cancelled at any time and the bandwidth allocated for that task will be returned to the users account.
3. With this change we hope to have more tasks successfully accelerated upon entering the preparing state, and during periods of high demand any task that cannot progress from queuing can easily be cancelled. This will be very helpful for member who have experienced no acceleration although tasks do complete from traditional peer connections..
Please feel free to make comment and feedback in VIP Acceleration plate.