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djphil, the "device not found" message doesn't need fixing. It's simply telling you that you are not connected through a UPnP-compatible router. Chances are good that you already knew that. BC gives this warning in situations that are completely inappropriate for any warning. Cyberia66, please don't jump into the middle of someone else's topic like this, unless you have the *identical* problem. Otherwise the answers get confused. It's also extremely rude. Start your own topic. Unfortunately, you've done all you're going to be able to do with that connection. You have been saved from yourself, though. Never, ever connect to the internet without a firewall. Have unsafe sex instead, you're statistically a little less likely to get an infection. But the same thing that's giving you problems, has preserved you -- namely the router's firewall. It kept you from getting infected just as it's blocking peer access to you. Unless you can convince the administrator to allow you a static IP address, and to forward a port through the firewall for you, all that you can do is operate in "no listen port" mode. That will be considerably slower than it would be otherwise. Chances are that whoever at the apartment has actual control of the router, will have no idea how to do this. They probably call in someone from HQ or a computer consultant, and pay him by the hour. You can ask, but chances of success are not good. So, live and learn. The value of an included internet connection in an apartment, especially if uncontrollable, is little or nothing. You'd be much better off getting your own ADSL connection. You very possibly can since it requires no wiring. Contact your local phone company to find out.