bitcomet score bug

hey there,

i hope some1 can help me with this, cause it has been like this for a month+ now: whenever i log onto my account on bitcomet, the title and level dont show on the panel, furthermore the score doesnt change not matter how much i upload, i tried redownloading bitcomet more than once, but still the problem isnt solved, i also tried making a new account but still, it didnt work..

so don’t knw what 2 do really. :unsure:

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Please read the link in my signature and post all the essential information. It’s not possible to help you without certain info the the versions of software your using, etc.

Also, are you able to log into comet ID?

Please also check our FAQs at wiki.bitcomet.com, there are some issues with this pane not displaying properly due to Internet Explorer settings and the solutions are posted there.

If your problem persists, please post a screenshot of the cometid pane in bitcomet, so we can see exactly what’s being displayed.

kk im using bitcomet 1.26 the newest version.

I have a broadband connection.

I’m using a router: Linksys model: WRT120N, v1.0.04

i’m using only 1 route.

I got a windows vista version on my computer, and i got windows firewall protection, and i use AVG antivirus for protection.

here is a pic of how my bitcomet looks like in the atttatchment

thx 4 ur help :slight_smile:

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Can you please try resetting your Internet Explorer to default settings?

Also, there are some know issues with Outlook that are discussed here…

http://wiki.bitcomet.com/understanding_bitcomet#what_to_do_when_garbled_text_appears_in_the_cometid_pane

hmmm i tried that, doesnt seem 2 work still. ohh and i dont use outlook, i didnt even open it once since i downloaded my new windows, so i don’t think it happened from it.

this happened about a month or two ago, just suddenly stopped working when i openned my computer.

:frowning:

well? is there any way 2 solve it?

Please be patient, our staff are all volunteers and we help members when we have time to do so. Your problem is far from urgent, since it won’t stop you from using bitcomet at all.

We definitely want to resolve it, so please wait while we look into it.

Thank you for your report.

We know that there are some new issues with Internet Explorer that are causing this problem and others. We have found solutions for some, but clearly more investigation and testing is needed.

Our support team will review these over the weekend, but the development team won’t be available until monday, so please be patient.

Also, as I stated before, you can still continue to use bitcomet, so there is nothing urgent to worry you.

kk thx 4 ur help, and sry 4 all the trouble,

just a little note: im actually using google chrome ver 5.0.375.70 not internet explorer.

and please do inform me here, if u do find anything..hopefully.

im checking this forum nearly everyday 2 keep track :slight_smile:

and thx again 4 all ur help.

This is not related to the browser you use for surfing the web. BitComet uses Internet Explorer to display your comet ID pane, simply because the necessary software to do this is integrated into windows operating system. If we bundled even a small web browser with bitcomet, it would cause a major increase of size and resources our program uses. Using other browsers is also not a good option because it would require they are installed on the system.

ok..

thx admins, i hope u solve this problem fast :slight_smile:

Dear all, the development team is working on this issue at the moment, but we are not able to reproduce the error yet. We will keep trying, once this error is fixed, you will know from the changelog of a future version. :slight_smile:

OK i don’t know if im of any help to the admins or the techies but i had the same issue of the title and score bug … and i did a post before( deleted just now ) this but was waiting for a solution from the admins but today as of now i just installed my windows 7 ultimate and installed bitcomet 1.25 version and that bug isn"t there anymore i can see my title and my score now.. of course i had to format my pc and do all stuffs i dont recomend everyone who have this problem to format.. but if at all the techies can figure out the problem with what happened to me after i formatted my pc then im glad i was of some help… anyways cheers keep up the good work ppl :slight_smile:

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Thank you for the update, aswath_suku. What OS did you use before installing Win7? Which version of BitComet were you using when the error occurred? :slight_smile:

I was using windows xp sp3 since i used to hate vista a lot .. but windows 7 is much faster than xp so i upgraded it windows 7 ultimate and the version of bitcomet i used during that time was 1.26 the recent version ( were in i couldn’t see the title and score ).. but i installed 1.26 again i had in my drives and wallah was able to see everything back again… and just in case since u mentioned about some IE conflicts earlier with bitcomet… in my windows 7 its IE 9 which i use now

did u pinpoint the problem yet?

or r u still trying to find what the problem is still?

if u still need help identifiying the problem, i can help if u got any other questions :slight_smile:

@sniper1302

hey have you ever shared your account with other?

Our development team said if this account is used in two different ip in the same time, it will not score.

ummm i dont think so, but i have used it on my laptop before, but i NEVER used the account in 2 places at the same time

at the moment im only using my passport on this computer only,

maybe on some occassion by mistake i openned the laptop while the computer was on, but i dont think that is the problem, cause i amde a new bc passport to see if the problem is still there, and it was still there.

hope this helps :slight_smile:

I know how to fix coz i have the same problem coz i disabled IE before 5 months and i now enbled and cometid works perfectly you have to do that go Control Panel–>Programs(uninstall a program) then click turn windows features on or off then enable internet explorer and will ask you to restart.After the restart everythng will be work :slight_smile:

ooo ok ill try that, thx for ur help :slight_smile: