service provider blocked my e-mail

Hi my service provider has blocked my outgoing mails because there is a worm

I have spoken to them and they say it’s because of bitcomet please help

because I absolutely do not wish to uninstall bitcomet?

That’s basically “close the ticket” nonsense. Disinfect your system. You need both antivirus and spyware/adware cleaners, and you need a working firewall after you get it cleaned out.

And you may need a new ISP.