Can anyone help. I am using 4.0.9.14 in Windows 7 Home Premium and the video playbeck is rotated by 90 drgrees. Yes it is playing up the screen and no amout of clicking the `rotate’ buttons will correct it. If I click a rotate by 90 degree button, it actually rotates by 180 degrees, so it is still playing at right angles. Any Ideas?
This is very likely to be a setting in your filter. Unfortunately, you don’t say what that is.
If you tell me where I can access my `filter’ and give you that information, I’ll happily tell you. Thanks, Ralph
Look at the Fileinfo under the File menu while the video is actually playing. You’ll be able to see what filter MPCStar is sending the signal through. You can then google to find out how to change the settings for it. Each filter usually has its own configuration method, typically there’s an actual configuration application that was installed with the filter.
You can just google “codec settings” to see some examples of how to access and adjust several popular codecs, though many of those are more concerned with encoding than playback.
If you get lost, take a look at the afterdawn.com site, which has several tutorials on the subject. Their forum is also a good place to ask questions about video and audio.
Dear Sir, Our support team has throughly reviewed your support request and the attached photograph you provided. After careful consideration we have come to the conclusion that the strange “disc shaped” wobbly thing projecting from the side of your monitor is actual it’s “base”, and if you set the monitor on it’s base correctly, your video will play correctly.

If you have any further issues using our product, don’t hesitate to contact us.
