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installation does not startup


lasse

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...it only get a security warning and when I press "Run" nothing more happens.

Do you mean an User Account Control warning or what?

What antivirus or security suite do you use?

Please check the event log of Windows (Application, System, Antivirus) for any events which occur at the exact time when you attempt the installation.

Also keep open the Task Manager and check if upon starting the installer the process gets created and subsequently gets killed or if it simply hangs.

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I tried to run process explorer but could not see much.

Well, that's not a very clear answer to my question.

My question was: "Upon starting the installer, the process gets created and subsequently gets killed or does it get created and then simply hangs?"

That's what you were supposed to see in the process list, not "much".

What version are you trying to install?

Try disabling UAC before installing and see what happens.

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I saw the process start and go away in process explorer. See attached screen shoot.

It then goes away after a while.

Trying to install 3.5.5

I will try to disable UAC now requires a reboot of my system.

Lars

Please, use the "Reply" button, unless your intentions are to quote a specific line of a previous message.

Edited by greywizard
Removed full qutation (see edit history)
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Yeah, I can see now that we've been talking about different things. I was under the impression that you have problems with your BitComet installer.

WHY post in the "BitComet General Discussion" area of the forum if your question was about CometBird? :blink:

*** Topic moved ***

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I am using avast! 4.8 anti virus.. I tried turning off on access protection and I still get the same crash.

OK here are detailed hardware and software description generated with EVEREST.

Hardware:

+++++++++

Field Value

Computer

Computer Type ACPI x64-based PC

Operating System Microsoft Windows 7 Ultimate

OS Service Pack -

Internet Explorer 8.0.7600.16385

DirectX DirectX 11.0

Computer Name I7

User Name las

Logon Domain i7

Date / Time 2009-11-23 / 00:36

Motherboard

CPU Type QuadCore Intel Core i7 920, 2800 MHz (21 x 133)

Motherboard Name Asus P6T Deluxe V2 (2 PCI, 1 PCI-E x4, 3 PCI-E x16, 6 DDR3 DIMM, Audio, Dual Gigabit LAN, IEEE-1394)

Motherboard Chipset Intel Tylersburg X58, Intel Nehalem

System Memory 6135 MB (DDR3-1333 DDR3 SDRAM)

DIMM1: Corsair XMS3 CM3X2G1600C9 2 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 592 MHz) (6-6-6-16 @ 444 MHz)

DIMM3: Corsair XMS3 CM3X2G1600C9 2 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 592 MHz) (6-6-6-16 @ 444 MHz)

DIMM5: Corsair XMS3 CM3X2G1600C9 2 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 592 MHz) (6-6-6-16 @ 444 MHz)

BIOS Type AMI (05/19/09)

Display

Video Adapter ATI Radeon HD 4770 (512 MB)

Video Adapter ATI Radeon HD 4770 (512 MB)

3D Accelerator ATI Radeon HD 4770 (RV740)

Monitor Eizo Nanao FlexScan S2000 (Digital) [20" LCD] (39628116)

Multimedia

Audio Adapter Analog Devices AD2000B @ Creative SB X-Fi Audio Controller

Audio Adapter Analog Devices AD2000B @ Intel 82801JB ICH10 - High Definition Audio Controller

Audio Adapter ATI Radeon HDMI @ ATI RV710/730/740 - High Definition Audio Controller

Storage

IDE Controller Intel® ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26

IDE Controller Intel® ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20

IDE Controller Standard Dual Channel PCI IDE Controller

Floppy Drive Floppy disk drive

Disk Drive WDC WD10EADS-00M2B0 ATA Device (931 GB, IDE)

Disk Drive WDC WD740HLFS-01G6U0 ATA Device (69 GB, IDE)

Optical Drive PIONEER BD-RW BDR-203 ATA Device (8x/2x/8x BD-RE)

SMART Hard Disks Status OK

Partitions

C: (NTFS) 70908 MB (24174 MB free)

E: (NTFS) 931.5 GB (86.8 GB free)

Total Size 1000.8 GB (110.4 GB free)

Input

Keyboard HID Keyboard Device

Mouse Microsoft USB Wireless Mouse (IntelliPoint)

Network

Primary IP Address 192.168.0.3

Primary MAC Address 00-26-18-08-5C-ED

Network Adapter Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller

Network Adapter Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller (192.168.0.3)

Network Adapter VMware Virtual Ethernet Adapter for VMnet1 (192.168.137.1)

Network Adapter VMware Virtual Ethernet Adapter for VMnet8 (192.168.254.1)

Peripherals

Printer Canon MP960 Printer

Printer Fax

Printer Microsoft XPS Document Writer

FireWire Controller VIA VT6306/6307 Fire II IEEE1394 Host Controller (PHY: VIA VT6307)

USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller

USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller

USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller

USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller

USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller

USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller

USB2 Controller Intel 82801JB ICH10 - USB2 Enhanced Host Controller

USB2 Controller Intel 82801JB ICH10 - USB2 Enhanced Host Controller

USB Device Generic USB Hub

USB Device Logitech Mic (Pro 9000)

USB Device Logitech QuickCam Pro 9000

USB Device Logitech USB Camera (Pro 9000)

USB Device Microsoft Mouse and Keyboard Detection Driver

USB Device USB Composite Device

USB Device USB Input Device

USB Device USB Input Device

DMI

DMI BIOS Vendor American Megatrends Inc.

DMI BIOS Version 0504

DMI System Manufacturer System manufacturer

DMI System Product System Product Name

DMI System Version System Version

DMI System Serial Number System Serial Number

DMI System UUID A0AA001E-8C0001E6-C2E20026-18085CEC

DMI Motherboard Manufacturer ASUSTeK Computer INC.

DMI Motherboard Product P6T DELUXE V2

DMI Motherboard Version Rev 1.xx

DMI Motherboard Serial Number MS1C96B06700184

DMI Chassis Manufacturer Chassis Manufacture

DMI Chassis Version Chassis Version

DMI Chassis Serial Number Chassis Serial Number

DMI Chassis Asset Tag Asset-1234567890

DMI Chassis Type Desktop Case

DMI Total / Free Memory Sockets 6 / 3

Problems & Suggestions

Problem Disk free space is only 9% on drive E:.

Operating system:

+++++++++++++++++

Field Value

Operating System Properties

OS Name Microsoft Windows 7 Ultimate

OS Code Name Vienna

OS Language English (United States)

OS Kernel Type Multiprocessor Free (64-bit)

OS Version 6.1.7600 (Win7 RTM)

OS Service Pack -

OS Installation Date 10/25/2009

OS Root C:\Windows

Current Session

Computer Name I7

User Name las

Logon Domain i7

UpTime 1019 sec (0 days, 0 hours, 16 min, 59 sec)

Components Version

Common Controls 6.16

Internet Explorer 8.0.7600.16385

Windows Mail 6.1.7600.16385 (win7_rtm.090713-1255)

Windows Media Player 12.0.7600.16385 (win7_rtm.090713-1255)

Windows Messenger -

MSN Messenger 14.0.8064.0206

Internet Information Services (IIS) -

.NET Framework 3.5.30729.4926 built by: NetFXw7

Novell Client -

DirectX DirectX 11.0

OpenGL 6.1.7600.16385 (win7_rtm.090713-1255)

ASPI -

Operating System Features

Debug Version No

DBCS Version No

Domain Controller No

Security Present No

Network Present Yes

Remote Session No

Safe Mode No

Slow Processor No

Terminal Services Yes

Lars

Try and give a detailed hardware & software description of your system. (Be sure to mention any security suite you use.)

If it turns out to be a bug, we will forward that to the developing team.

Edited by lasse (see edit history)
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It seems to me that I was posting in the forum..

Comet Forums> CometBird & CometMarks> CometBird General Discussions

isn't that correct?

Errr... not exactly. Wiz moved it for you...

WHY post in the "BitComet General Discussion" area of the forum if your question was about CometBird? :blink:

*** Topic moved ***

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