carolamar2002 Posted November 29, 2010 Share Posted November 29, 2010 Hi, not sure where else to contact someone about this. I paid X2 for a VIP download account and it still comes up as not active. Any ideas who can fix this for me? Link to comment Share on other sites More sharing options...
greywizard Posted November 29, 2010 Share Posted November 29, 2010 *** Moved from Feature Requests. *** You'll have to wait for Lucy to read this. Link to comment Share on other sites More sharing options...
Dark_Shroud Posted November 29, 2010 Share Posted November 29, 2010 You have to go to the site because I have no idea what X2 is. Honestly odds are you were scammed. Link to comment Share on other sites More sharing options...
Lucy26 Posted November 30, 2010 Share Posted November 30, 2010 Hi carolamar, which plan did you purchase? Have you checked your service page? If you need to activate VIP acceleration for a certain task, you need to do it via BitComet interface, detailed guides can be found here. Link to comment Share on other sites More sharing options...
carolamar2002 Posted November 30, 2010 Author Share Posted November 30, 2010 Hi, I purchased the $ 5 twice, by mistake, but that's not the issue :) I only get the pink window in the VIP downloads, stating that my account doesn't have active VIP accelerate. ( by the way account is not spelled right in that pink window,lol) Car Link to comment Share on other sites More sharing options...
Lucy26 Posted December 1, 2010 Share Posted December 1, 2010 What is your username? I will check that for you. Thank you for helping us correcting the misspelled word. :) Link to comment Share on other sites More sharing options...
carolamar2002 Posted December 1, 2010 Author Share Posted December 1, 2010 My user name is carolamar2002 Link to comment Share on other sites More sharing options...
Lucy26 Posted December 2, 2010 Share Posted December 2, 2010 Hi carolamar, the record showed that your VIP acceleration is active currently, did you login to BitComet when you tried to activate VIP acceleration for a task? Link to comment Share on other sites More sharing options...
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