Problem loading page

[KukuKaka29]

Dear Members ,

I still have a difficulty problem loading page , I can't able to check my Gmail or access to any other Website . I keep trying reinstall comet bird also scan the whole PC for anti-Malware but problem not fix

Unable to connect:

The site could be temporarily unavailable or too busy. Try again in a few

moments.

If you are unable to load any pages, check your computer's network

connection.

If your computer or network is protected by a firewall or proxy, make sure

that CometBird is permitted to access the Web.

Please members give me some advise how to fix the problem .

Thank you

[The UnUsual Suspect]

Fist step is to try another browser.

When you've confirmed that other browsers don't work either, then you can do as you were instructed in the last topic and remove the Trojan you reported installing Here

[KukuKaka29]

Thanks Admin for your advised I've tried everything even with Super Anti-Spyware Pro and Mal ware bytes' Anti-Mal ware but the problem not fix . I just can't find locate folder that I installed the ssl.exe when I downloaded the software into my PC I just run the administration and it automatic installed successfully , I think that is the one disable the whole Webs surfing Fire Fox and IE also effected .

Should I reinstall new window at this stage ?

Thanks ...

[The UnUsual Suspect]

The easy way to get rid of the problem would be to reformat your harddrive and reinstall windows.

I have no doubt your system could be cleaned, and if I had it in front of me, I could probably do it within a couple hours, but I couldn't begin to diagnose this in a forum post, nor is it in any way related to our products, so my best advice is that if you need to ask how to fix it, then your not going to be able to follow any technical description explaining how to remove it, but you can try running "HiJackThis", and posting the log file it creates in their forum and you'll probably get the help you need, but I'd expect to spend dozens of hours working at this without any assurance of success, or you can reformat and reinstall windows and be done with it within an hour.

I also hope you learned a lesson here, this malware is a lot easier to avoid then it is to repair.

ps. You can also try a system restore, assuming you have a saved restore point prior to this infection, AND this malware hasn't crippled your ability to do the restore. This also won't remove the malicious files, it will only restore your system files to a prior configuration that worked.

[KukuKaka29]

Thanks Admin for your valuable advised , you know that http:// column has been disabled also Google search as well ? now I have to use Bing web search engine it work good but not as fast as CometBird or FireFox search engine . Here I attach another ERROL simple to show you where's the problem is and I wonder if you can able to find some solution to fix it without reinstall a new window .

Please show me some option how to fix this

Thanks .

[The UnUsual Suspect]

We aren't able to help you since this problem isn't related to any of our products. I've recommended you visit Malwarebytes forum and provide a log generated from their software.

If you want a second suggestion, then try the free support offered by...

http://www.bleepingcomputer.com/

Good luck with your problem, but understand that removing malware isn't something a novice is likely to succeed at, so you may end up wasting a lot of time and end up reinstalling windows anyway, but if you're willing to read and learn, then hopefully one of these two options will find you the resources you need to diagnose this problem.