sherifhamed2015 Posted April 14, 2016 Share Posted April 14, 2016 (edited) Snapshots Cannot be viewed 14-04-2016 i want to know if this error because of any problem in my pc & bitcomet app or not ? any one help me please Edited April 14, 2016 by sherifhamed2015 (see edit history) Link to comment Share on other sites More sharing options...
The UnUsual Suspect Posted April 14, 2016 Share Posted April 14, 2016 Websites go down sometimes and will probably be working again soon, if it's not working in a week or two let us know and we'll look into it. 1 Link to comment Share on other sites More sharing options...
sherifhamed2015 Posted April 14, 2016 Author Share Posted April 14, 2016 but it's not a pc problem or app problem ????????? Link to comment Share on other sites More sharing options...
sherifhamed2015 Posted April 14, 2016 Author Share Posted April 14, 2016 Websites go down sometimes and will probably be working again soon, if it's not working in a week or two let us know and we'll look into it. is it a pc or app problem or not ???? Link to comment Share on other sites More sharing options...
The UnUsual Suspect Posted April 14, 2016 Share Posted April 14, 2016 No, the screenshot says it's a server error, but we have millions if not billions of snapshots on the servers and can't dig through the database to investigate if one isn't working. Also since you seem to have other problems it could be an issue with your connection. Link to comment Share on other sites More sharing options...
daniellim156 Posted April 14, 2016 Share Posted April 14, 2016 Hi both, Thanks for reporting the snapshots cannot be view as "Internal Server Error..... fail to open stream...timed out." . I have the same observation for the past 12 hrs and it shows this error for all snapshots tab for all torrent collections from current 2016 to May 2013. I have not tried older ones. Link to comment Share on other sites More sharing options...
sherifhamed2015 Posted April 15, 2016 Author Share Posted April 15, 2016 No, the screenshot says it's a server error, but we have millions if not billions of snapshots on the servers and can't dig through the database to investigate if one isn't working. Also since you seem to have other problems it could be an issue with your connection. snapshots isn't work for all torrent not one or two and i haven't any problems in my connection Link to comment Share on other sites More sharing options...
The UnUsual Suspect Posted April 15, 2016 Share Posted April 15, 2016 Ok, then as I suggested it's a website problem and they will fix it when time allows, usually within a couple week days (they don't work weekends or chinese holidays). If it's not back up in a couple weeks please let me know and I'll try to alert them. Link to comment Share on other sites More sharing options...
sherifhamed2015 Posted April 15, 2016 Author Share Posted April 15, 2016 Ok, then as I suggested it's a website problem and they will fix it when time allows, usually within a couple week days (they don't work weekends or chinese holidays). If it's not back up in a couple weeks please let me know and I'll try to alert them. please kindly from you alert them to know them to work on it Link to comment Share on other sites More sharing options...
sherifhamed2015 Posted April 15, 2016 Author Share Posted April 15, 2016 i want to know you before 2 weeks bitcomet was work perfectly in all tasks ( include snapshoots and green light ) Link to comment Share on other sites More sharing options...
The UnUsual Suspect Posted April 15, 2016 Share Posted April 15, 2016 The green light works fine for me and no one else has reported a problem with it. I can confirm snapshot server is down and there is noting more I can do at this time and this is no reason you cannot continue to use bitcomet without viewing snapshots. Link to comment Share on other sites More sharing options...
sherifhamed2015 Posted April 16, 2016 Author Share Posted April 16, 2016 thanks alot for your posts Link to comment Share on other sites More sharing options...
sherifhamed2015 Posted April 21, 2016 Author Share Posted April 21, 2016 snapshots work thanks alot Link to comment Share on other sites More sharing options...
The UnUsual Suspect Posted April 22, 2016 Share Posted April 22, 2016 As we mentioned, these website outages happen and are fixed when one of the developers is in the office and has the time available, so no need to panic, just ignore it and wait. Link to comment Share on other sites More sharing options...
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