i have bought vip acceleration, but it said has expired

BitComet VIP Acceleration
1

today, i have bought vip, but it said “your service of vip acceleration has expired”, i dont’t know why

pls help me…

2

my comet id is:ilyy

trasaction:BCID20160921197689

3

I have the same problem,help us pls

4

I’m afraid none of the forum staff can help you with this, you can try emailing to ask for help, or if you are fluent in Mandarin you can try posting at cometbbs.com, but your best bet would probably to open a dispute with paypal and you should get a prompt refund.