I have purchaced a 10gb plan,but after I logged in it shows up “your service of VIP acceleration has expired” which is definitely wrong.
My ID is magicruler and transaction ID is available upon request.
Please solve the problem for me else I have to claim a refund.
The person you need to speak to is “yaoyaohuan8”, if you send her a private message she can check your account and figure out what the problem is.
my account hasn’t actives VIP acceleration
Do you have the required 40,000 points, and are trying to obtain the free trial? Or have you purchased a specific plan?